Support

Field Engineer

We’re with You Every Step of the Way

Our client-focused, consultative philosophy infuses every component of a Sensory Technologies solution – from discovery, technology interface design, facilitated training, commissioning and quality assurance to proactive aftercare with our Client Solution Center.

We don’t have one-size-fits-all solutions; we listen to your needs, understand your goals, feel your pain points and only then do we develop a custom technology solution to make your work life easier and more productive.

On-Site Support

Our installers and project managers ensure that your installation happens on time and runs smoothly; we respect your facility and understand the aesthetic considerations of technology. We welcome your calls and questions during the process and will proactively reach out to ensure that you are fully apprised of what is happening and when.

Our training and EMBRACE® philosophy ensure a successful implementation and beyond. We teach not only what the technology does, but how it will change behavior to transform the way employees communicate and collaborate. And we will provide training for as long as your organization needs it, up to hosting a Sensory Technologies employee on-site.

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Our Client Solution Center is your ongoing partner. Available 24 hours a day and proactively monitoring our clients so we can solve any issue before you may even be aware of it.

At Sensory Technologies, we believe supporting our clients however and whenever they need us is our most important job.

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csc@sensorytechnologies.com  |  800.488.4336