Bring your own devices (BYOD) has become more common in the workplace and is expected to move beyond the use of smartphones and tablets to include more sophisticated wearable technology devices like glasses and watches. IT managers supporting such a large and changing BYOD work environment are faced with the challenges of managing all these different devices.
The problems arise as employees use their devices for both personal and business purposes. The amount of private information stored in their smartphones and tablets makes them hesitant to allow IT managers to completely control their devices in an effort to protect their privacy.
IT managers are tasked with the need to establish procedures that will protect company data kept in all employee phones, particularly when they leave the organizations. In addition, IT will need to develop solutions to maintain the interconnectivity for the devices to integrate them with corporate equipment. IT managers need to put in place effective device management plans to support the BYOD workplace.
Developing MDM for Successful Implementation of BYOD
Mobile device management (MDM) solutions are becoming a top priority to support multiple workplace devices. However, there are a great deal of considerations involved to develop the best MDM solution. Here are some contributing factors.
- Analyze company expectations when selecting the appropriate MDM solution. Some organizations may make security their top priority while others may be more concerned with integrating all the devices into the work flow. Organizations will need to prioritize what features are most important.
- Have policies in place for employees and ensure that they are clear. Educate users on acceptable and expected behavior when using their phones for work purposes. Deploy any training necessary and listen to feedback from employees in an effort to resolve any problems and make the best MDM choices possible.
- Multiple devices mean multiple platforms like Android, iOS, Windows and Blackberry. On top of managing the various platforms, there are updates and changes within those on a regular basis. When selecting MDM solutions organizations need the flexibility to support multiple devices across these varying platforms.
- MDM solutions need to provide a comprehensive approach to the BYOD program. It should be tailored to monitor, track and update:
- Device content when connected to the corporate network
- Adherence to security protocols
- Applications and their configurations plus device firmware
- Device locations
- Audit Details
- A strong security policy is critical when addressing MDM options. Implementing passwords, device encryption and authentication is extremely helpful in ensuring two things:
- Devices are fully operational and integrated when employees join the BYOD program.
- Devices are immediately disconnected as soon as the device is lost or stolen.
Businesses are changing with the times. The BYOD workplace is becoming more common as employees stay connected where ever they are. With all the different devices and accompanying platforms, an effective device management choice becomes a top priority for companies. By developing a solution that encompasses features for security management, policy implementations, multi-platform support and content monitoring, businesses are able to achieve a successful BYOD program.