Our Client Solutions Center (CSC) is here for you – 24/7, 365 days a year.
It’s more than a Help Desk. The Sensory Technologies Client Solution Center (CSC) goes beyond offering quick, reactive fixes to immediate problems. While some tech issues are unavoidable, we offer pro-active services designed to minimize complications. We provide full support 24/7. At any given time, as many as eight specialists actively monitor our clients’ technology solutions from the perspective of a powerful 12’ x 8’ video wall. We are available around the clock, offering certified assistance to customers across the globe.
We monitor client sites in more than 35 different countries.
You have business metrics to meet and objectives to reach. Let us worry about the technology so you can focus on your critical goals.
Work with less stress, knowing that you have a single point of contact if help is ever needed.
Most technologies can be remotely monitored to offer yet another layer of confidence.
Our customers’ technical drawings are at our fingertips for quick, informed troubleshooting insights.
Compassionate help is always available.
With Sensory Technologies’ CSC, you can count on full support in all aspects of your A/V technology solutions, including …
- Case Management
- Incident Resolution
- On-Site and Remote Diagnostics
- Metrics Reporting
- Dedicated Meeting/Event Support
- Warranty Service Agreements
- AV Repair & Service
- Videoconferencing Pre-call Certification
- Training Support
- Proactive System Monitoring
- Network Evaluations
Have a question? Need support? We have you covered 24/7. Contact us for the help you need when you need it.
firstname.lastname@example.org | 800.488.4336